About

Wolf Moon located in Salem, MA.

Established 2018.

 

Return Policy

We value your satisfaction and want to ensure a smooth shopping experience. Please review our return policy below:

Returns:

  • We accept returns within 7 days of purchase.
  • Items must be returned in their original condition and packaging.
  • We cannot accept returns or exchanges for body jewelry or body care unless the item is defective.
  • Items that leave the store in good condition will not be accepted for return or exchange if broken or damaged outside of the store.

Defective Items:

  • If you receive a defective item, please contact us within 7 days of purchase or receipt to arrange for a return or exchange.

Shipping:

  • Orders are processed within 1-3 business days. Please note that processing times may be extended during holidays or special promotions.
  • Shipping rates are calculated at checkout based on the weight and destination of your order.
  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor your order's progress.
  • Please ensure that your shipping address is correct and complete to avoid any delays or misdeliveries. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Information:

If you have any questions or concerns about our policies, please don't hesitate to reach out. Your satisfaction is important to us.